Here is a history of my personal problems with PROVIDIAN/WASHINGTON MUTUAL BANK WaMu Credit Card - Visa of which personally I have now defined WaMu with just as it sounds. {WaM-U (wham you} as in they will stick it up your ass as far as they can go. Eight months ago based on my Equifax Credfit Rating Providian increased my interest on my Credit Card to the Maximum of 29.9% saying I was a risk too much debt with other creditors and based on a credit card report from a company not affiliated with them that reported a one day late payment.

Next is another snafu I experienced beyond my control and even though they reversed the late fee it continued to adversly affect my interest rate per month on the credit card balance which showed me they as a business will find a way to suck the maximum amounts of money from you as a consumer which I FEEL IS AN ILLEGAL AND FRAUDULENT aspect within there business practice. The following is the exact corresponces with them on the issue of which when I asked later to lower my interest rate this particular incedent was thrownin my face in that it was a late payment.

Providian Visa® credit card
ending in -XXXX

View Message


Date: 07/30/2007
Subject: Providian Visa Payment Returned

Dear Edgar A Turner Jr,  
Thank you for your recent e-mail regarding your account. We apologize
for any inconvenience. The indication that the account information
submitted was incorrect was provided to us by your bank. If you wish to
confirm this you may do so by contacting your bank's ACH (Automated
Clearing House) Department.  
We will not attempt to process this payment again.  
We reviewed your account and have reversed your fee. Youll see a
credit on your monthly statement within the next two billing periods.  
If you have further questions or would like additional information,
please e-mail us through our secure Contact Center or you may also call
our Customer Service Department toll-free at 1-800-356-0011.
Representatives are available to assist you 24 hours a day, 7 days a
week.  
Thank you. We look forward to more opportunities to meet your financial
needs.  
Sincerely,  
Customer Service Representative  
P.S. We hope you enjoy the convenience of online account access. Keep
in mind, at our website you can check your balance, pay your bill, and
more - - 24 hours a day!   
Original Message Excluded:
-------------------------


Date: 07/26/2007
Subject: Providian Visa Payment Returned

That is the correct account number and there are moret than enough funds in my account to cover the payment. This is not my fault nor should I be charged a late fee. Please note this in my account.  
Also, i will send payment electronically from my bank immediately so do nothing.  
Thank you,
Ed Turner

Date: 07/26/2007
Subject: Providian Visa Payment Returned


You recently scheduled the following online payment for your Visa® account ending in 0958:
$471.00 on 07/22/2007 from checking account #XXXXXXXX0424
Unfortunately, we were not able to process this payment because of a problem with your checking account. The following reason was given: No Account/Unable to Locate Account
If your payment account information is incorrect, go to the "Make a Payment" page and use the Edit link to correct the payment account information. Then, schedule a new payment.
If we had the correct checking account information and we were unable to process your payment, please mail your payment to the address on your statement. 
Sincerely,
Customer Service

The latest crap from Providian/WaMu is as follows

One month ago I asked for a credit card interest reduction based on my good payment history with them. They told me they got authorization per my request to lower my rate to 21.9% but it would take two billing cycles. What happened instead is on May 24th I got a new letter saying WaMU decreased my Credit Line and they never lowered my high interest on my card.

  1. There reason for this in there letter was and I quote " Account balance compared to credit limit too high in the most recent billing cycle.
  2. Average payment compared to balance over the past six billing cycles too low.
Now mind you, I never went over my credit limit even once and I paid on time the minimum they asked for every month on time.

Below are my payments with them and as noted these payments were electronic and on the specified dates due:
Funny thing for a billing cycle of 30 days the due dates differ greatly. Just another thing you may want to think about as a consumer who would like to schedule automated payments through your personal bank online. Don't do it you will end up with a late payment.

PROVIDIAN Bill Payments

05/21/2008 

-$394.00


04/22/2008
-$398.00


03/14/2008
-$350.00


02/19/2008
-$330.00


01/17/2008
-$333.00


12/17/2007
-$400.00


11/19/2007
-$300.00


10/24/2007
-$400.00


09/18/2007
-$5,000.00


08/21/2007
-$500.00


07/27/2007
-$471.00


06/27/2007
-$165.00

My last email titled to them " Billing and Letter Conflict" on line was as follows:

Maybe you don't get it! The letter is specific to me and it's reasonings well I think I have a good enough case to go as far as having the entire balance removed from the card in court seeing I been paying 250.00 in interest over 8 months for bull crap. Here is your and my information:

One month ago by phone I asked for a credit card interest to be reduced based on my good payment history with you. Your business told me to hold while the representative spoke to a supervisor and the came back on the phone telling me they got authorization per my request to lower my rate to 21.9% but it would take two billing cycles. What happened instead is a letter dated on May 24th was recieved today June 4th saying WaMU decreased my Credit Line and they never lowered my high interest on my card. The following according to the letter is why this has been done:

   1. Account balance compared to credit limit too high in the most recent billing cycle.

   2. Average payment compared to balance over the past six billing cycles too low.

Now mind you, I never went over my credit limit with Providian/WaMu not even once and I paid on time the minimum due on the billing with at times a little more than what was due in each billing that was asked for every month on time.

Do you think this is good PR and proper business to consumer relations. I for one do not and I feel and will prove that WaMu is doing with intent an illegal process of sucking money out of consumers at high interest rates.

Conclusion:


WARNING TO YOU THE CONCUMER AND IN CONCLUSION:

STAY AWAY FROM OFFERS FROM THESE ASSHOLES WHO WILL FRAUD YOU