Complaint Description:
On May 2nd Nuvell and myself conversed by phone agreements to late payment on vehicle ubnder 30 days. There servicing department garanteed me two things if I would send them electronically or by phone $100.00 by 5:00pm Monday May 5, 2008 which was if I did this they would not report a 30 Day late to my credit report as long as I stuck with the following agreements: 1) 100.00 paid by 5pm May 5, ref. number transaction 0002214012 which was completed. 2) I sign an extended loan agreement which they faxed me which was signed and faxed back. 3) I made the arrears payment on May 9th of $450.00 which I did Bank of America Description: nuvell credit company llc Bill Payment Posting Date: 05/09/2008 Amount: $450.00 Type: Online Transaction Account Number: Interest Checking-0424 and another payment of 450.00 by May 23, 2008 which is not even here yet. I did as agreed upholding my end but on May 16, 2008 my credit report received a 30 day late filing from Nuvell which has now ruined my refinance position on my home which they were informed of and was going to be paid off in full from my home equity proceeds of $90,000.00 I not only feel frauded in THE attempt to resolve BY AGREEMENTS met but I intend to suit Nuvell whom I feel did this knowingly that they would lose 5 years in loan Interest PAYMENTS because I was going to pay off the 19,700.00 approx owed on the vehicle.